FAQs

At Oddy Knocky Coffee Roastery, we pride ourselves on sourcing the finest coffee beans from around the world. Our unique roasting process brings out the full flavor profile of each bean, resulting in a truly exceptional coffee experience.

Ordering is easy! Simply browse our selection of coffee beans on our website, select your desired products, and proceed to checkout. You can also reach out to our customer support for assistance with placing an order.

We accept major credit and debit cards. Your payment information is secure, and we do not store credit card details.

Absolutely! We offer a range of coffee bean options and grind sizes to suit your preferences.

We take great care in packaging your coffee to preserve its freshness. Our coffee is always shipped in sealed bags with one-way valves to release gases while preventing air from entering. We use reliable shipping methods to ensure your order arrives in excellent condition.

If you're not completely satisfied with your coffee, please contact us within 14 days of receiving your order. We'll work with you to find a solution, which may include a refund or replacement.

Yes, we do! We have a dedicated wholesale program for businesses looking to offer our exceptional coffee to their customers. Please fill out our contact form on the wholesale page and a member of the team will be in touch.

You can subscribe to our newsletter or follow us on social media to stay informed about our latest products, promotions, and coffee-related updates.

Absolutely. We take your privacy seriously and never share or sell your information to third parties. Your personal data is used only for order processing and occasional updates with your consent.

We're here to assist, please email us at hello@oddyknockycoffee.co.uk or call us on 01204 783078